Upon delivery, please inspect your items. If you notice any damage, notify us at andrea@disciplesofprint.co.nz within five working days of receiving your item, including a photo of the fault if it is visible.
It may be necessary for the item to be returned for assessment - if this is the case we will arrange and pay for a courier to collect the item from you. If a replacement is available it will be sent out to you at no charge.
Once we have assessed the situation we will repair, replace or refund the item, at our discretion as per the Consumer Guarantees Act.
Please note that we are not responsible for any faults that may have occurred due to unreasonable use of the product – including failure to follow care instructions.
We do not offer refunds if you have changed your mind so please select your items carefully.